Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made through mbganocarpous. It is designed to ensure transparency and fairness while providing maximum legal protection for mbganocarpous in accordance with Slovak law and applicable regulations.

Scope and Applicability

This policy applies to all transactions conducted on mbganocarpous. By making a purchase, you agree to the terms outlined in this Refund Policy. This policy is applicable to all users, including consumers and businesses, who purchase products or services from mbganocarpous.

Definitions

  • Refund: A return of funds to the original payment method used for the purchase.
  • Purchase: Any transaction completed on mbganocarpous resulting in the acquisition of goods or services.
  • Consumer: An individual who purchases goods or services for personal use and not for resale.

Main Policy Content

1. General Refund Policy

Refunds may be issued under the following circumstances:

  • Products are defective or damaged upon receipt.
  • Products do not match the description provided on mbganocarpous.
  • Services were not delivered as promised.

To request a refund, customers must contact mbganocarpous within 14 days of receiving the product or service. Refund requests received after this period will not be processed.

2. Refund Process

To initiate a refund, please follow these steps:

  1. Contact our customer service at [email protected] or call +4219032318188.
  2. Provide your order number and a detailed description of the reason for the refund request.
  3. Return the product to the address provided by our customer service team.

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original payment method within a certain number of days, depending on your card issuer's policies.

3. Non-Refundable Items

The following items are non-refundable:

  • Gift cards
  • Downloadable software products
  • Items marked as final sale

User Rights and Obligations

As a user of mbganocarpous, you have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear and timely communication regarding your refund request.

You are obligated to:

  • Provide accurate information when requesting a refund.
  • Return products in their original condition, including packaging, if applicable.

Limitations and Disclaimers

mbganocarpous reserves the right to refuse a refund if:

  • The refund request is made after the 14-day period.
  • The product has been used or altered in any way.
  • The request does not comply with the terms outlined in this policy.

In no event shall mbganocarpous be liable for any indirect, incidental, or consequential damages arising from the purchase or use of products or services from mbganocarpous.

Data Protection/Security

All personal data collected during the refund process will be handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring its confidentiality and security.

Changes to Policy

mbganocarpous reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on mbganocarpous. We encourage users to review this policy periodically for any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: mbganocarpous
Phone: +4219032318188
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.